Hi Aga, both Digital Solutions and Operations consultants work in all our industries! So this is Public (Health and Social Care), Private (Factories and Retailers), ALS (Military) and others!
As for tasks, whilst DS consultants usually focus on how we use technology to improve a company's ability, the Ops consultants focus on how the employees/processes are working at a fundamental level, ie shadowing a factory worker.
Yes, but I mean in terms of breakdown? (e.g., one firm I spoke to recently covers a wide range of industries, but 50% of cases are within financial services/insurance)
In breakdown we try to keep it 1:1:1 between our 3 main sectors, however this is always changing as workload moves around.
Could you tell me about some of the recent projects you were involved in, and what you were trying to solve?
Hey Aga, so one of my recent projects was in a factory making pre-prepared food to go. We were trying to work out why the speeds of the line were slipping behind those previously seen and planned for. For this we needed to go about collecting a lot of data as to the operation of the line, have discussions and workshops with those involved in the line's running, and work together to design and implement a plan to solve the problems we found
David, what were the main difficulties of this project?
How many people worked on this project and how are Newton project teams typically structured?
That sounds great, thanks David! I was wondering whether you know how that compares to the projects for Digital Solutions? Is it that both the Operations and the Digital Solutions consultants work on the same project but in a different role, or do the projects differ between the two? I'm trying to understand the scope of each role in practice
Most Newton teams operate with a relatively flat structure, with consultants at all levels working together to solve problems, which is an aspect I have really enjoyed about working here! With regards to Operations vs Digital Solutions, the roles often involve the same kind of projects, however those in DS often have more specialist skills, so will be on hand where a project has a more technical or data heavy requirement.
Theofanis, I found the biggest challenge personally to be people management: often on projects you find a big part of it is working together with people to solve a problem, that's why Newton look for people with great interpersonal skills
David, that sounds interesting - could you provide an example of a people management challenge you have encountered?
Aga, Life at Newton is full of them! While I can't get too specific I find coming up with ways to persuade people to break from what they are used to and tradition to implement a solution to a problem one of the most interesting parts of the role.
David, what would you say is the biggest skill you have developed as an operational consultant and how could a recent graduate prepare for that?
That sounds fantastic David! Newton sounds like a very interesting environment to work in
I would say the biggest skill I have developed is the ability to see how details within a project fit into the bigger picture, meaning you don't get lost or bogged down in them!
It really is Theofanis!
David, a rather open-ended question, but what advice would you give to yourself back when you were starting your career with Newton?
I'd say to myself be prepared to not know the answer, but make sure you have a plan as to how to work it out
Sounds like consulting indeed! Thanks David
5 readers find this useful!
Thank you for your feedback!